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Third-party firewall software, such as LittleSnitch, will allow blocking outgoing connections.

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Mac users have access to firewall settings, but only for incoming connections. Make sure you don’t have a firewall blocking digital content stores

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You can make sure both are up to date by launching the Mac App Store and opening the Updates tab and then install updates as necessary. If you’re using an outdated version of these pieces of software, Apple may blacklist their connectivity to the digital content stores for security reasons.

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Make sure your software is up to dateĪpple’s macOS operating system uses two key apps to connect to the internet, and more specifically, the online digital content stores – Safari and iTunes. Here are some steps you can take to troubleshoot connectivity problems on your Mac. Just like on your iOS devices, you might experience similar connectivity issues on your Mac when using the Mac App Store, iBooks, or iTunes Store. Cannot connect to iTunes or Mac App Store on Mac If you check it while you’re having issues, you will be able to see if the problem is related to Apple or if it’s your device having the problem. Check to see if Apple’s servers are downĪpple provides a useful System Status page to see what the online status is of each of its services. In the event that you see endless error messages, you can also try resetting your router to reset your internet connection, and this might resolve the issue. You should never rule out that your wireless router may be experiencing issues. Ensure your wireless router isn’t having issues If they don’t, then your iOS device is the problem if they do, you might suspect Apple’s servers are having a hiccup and you should try again later.

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You can check to see if it’s your device or if it’s Apple’s servers by checking another iOS device or another Mac or PC to see if those machines also have the same connectivity problems.

If you can isolate the problem to just your iOS device, then you know it’s your device acting up. Do other machines on the same network have the same problem? If it works after disabling your VPN, then the VPN was the problem all along. If you’re using a VPN that might be blocking Apple’s digital content stores from working, then you should try disabling your VPN momentarily from Settings > General > VPNto see if you’re able to connect or not. You should use LTE whenever possible since it typically has the best data speeds. If you’re using Cellular, make sure that you have cellular data enabled from Settings > Cellularand make sure that your signal is strong enough for a decent internet connection. If you’re using Wi-Fi, make sure that you’re connected to the right Wi-Fi network by going to Settings > Wi-Fi and also check to make sure that you have strong enough of a signal strength and that you don’t need to log into the network from Safari if it’s an institution network that requires you to log into a portal.

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To do this, check for updates by going to Settings > General > Software Update and install updates as necessary. Make sure iOS is up to dateĪnother thing you can check is to make sure that your version of iOS is up to date. Launch your device’s Settings app and navigate to Settings > General > Date & Time to ensure that either your time or your selected time zone is correct. If your device’s date and time are off, Apple’s digital content stores aren’t going to like you too much. If you’re having trouble connecting to the App Store, or any of Apple’s other online digital content stores via any of your iOS devices, whether it’s an iPhone, iPod touch, or iPad, you can follow any of the following troubleshooting steps we’re about to present you with hopefully, one of them will fix your problem.

Cannot connect to iTunes or App Store on iOS In this piece, we’ll go over the steps you can take to troubleshoot the problem so you can get back up and running. If you’re being plagued by these problems, chances are it’s an easy fix. It can happen while you’re trying to use the App Store, the iBooks store, and even the iTunes store. Whether you’re using your iOS device, Mac, or Windows PC to connect to one of Apple’s digital content stores, you may have been plagued by the “Cannot Connect to iTunes Store” or “Cannot connect to the App Store” alert.

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